Question 1

Do I need a driving licence?

Accepted Answer

Yes, you need a valid category B driving licence (car). Please bring the original — copies are not accepted.

Question 2

What is the minimum age?

Accepted Answer

The minimum age is 18 years. A valid ID or passport (original) is also required.

Question 3

Are there height or weight restrictions?

Accepted Answer

For a safe driving experience: height between 1.60 m and 1.95 m and a maximum body weight of 125 kg (incl. clothing).

Question 4

Is it safe? What is included?

Accepted Answer

All vehicles are TÜV-certified and fully insured. Every tour begins with a thorough safety briefing and personal induction. Helmet and guidance by an experienced guide are included in the price.

Question 5

What happens in bad weather?

Accepted Answer

Tours only take place in suitable dry weather. In case of rain or storms, the tour will be rescheduled. You will be notified in advance and receive an alternative date or a voucher.

Question 6

Can I have consumed alcohol?

Accepted Answer

Absolutely not. There is a strict zero-alcohol policy. If alcohol or drug influence is suspected, the tour will be cancelled immediately — without refund.

Question 7

Can I book as a group?

Accepted Answer

Yes! Standard tours accommodate 1–6 people. For groups, corporate events or birthdays, up to 60+ people are possible on request. Just send us an enquiry.

Question 8

How and when do I pay?

Accepted Answer

Payment is made online. For some tours you can also pay on-site at the starting point in Kronberg. Accepted payment methods: debit card, credit card, bank transfer or cash (exact amount).

Question 9

What is the excess?

Accepted Answer

The excess is €2,000. By paying an additional €20 the excess can be reduced to €1,500.

Question 10

How is the vehicle insured?

Accepted Answer

The vehicle is covered by partial comprehensive insurance. Gross negligence is not covered. You agree to comply with traffic regulations at all times and are personally responsible for the vehicle.

YOUR FAQ